This consent form is required before Tiny Tails Grooming can perform any de-matting treatment on your dog. Please read the following information carefully. By signing, you confirm that you have read, understood, and agreed to the terms outlined below.
Matting occurs when a dog's fur becomes severely tangled and knotted — often due to infrequent brushing, moisture, or the natural movement of the coat. Mats can form close to the skin and range from mild tangles to dense, compacted knots that restrict movement, trap moisture, and cause skin irritation.
At Tiny Tails, we approach de-matting with patience and care. Our process may include:
While our team takes every precaution, de-matting can occasionally reveal or cause the following conditions that were pre-existing or developed under the matted coat:
These conditions are not caused by the grooming process itself — they are the result of prolonged matting. We will do our best to identify and communicate any concerns we observe during the groom.
De-matting treatment is charged as an add-on to your standard grooming service. The additional cost ranges from $20 to $50 depending on the severity and extent of the matting. Your groomer will assess the coat upon arrival and advise you of any additional charges before beginning.
We will always prioritize your dog's comfort and safety. If at any point we feel the de-matting process is causing undue stress or risk to your dog, we will stop and consult with you before proceeding. We are happy to answer any questions you may have before the appointment begins.